Question 1

How does your Guaranteed Rent scheme work?

Accepted Answer

Our Guaranteed Rent scheme is simple: we pay you a fixed monthly amount for your property, regardless of whether it's occupied or vacant. We take over all tenant management, maintenance, and property responsibilities. You receive consistent income every month without any of the usual landlord hassles. We offer contracts from 1 to 5 years, giving you long-term security and peace of mind.

Question 2

Is there a minimum contract length?

Accepted Answer

We offer flexible contract lengths starting from just 1 year. You can choose to lock in your guaranteed rent for 1, 2, 3, 4, or 5 years depending on your preference. Longer contract terms often come with better rates as they provide more certainty for both parties.

Question 3

Do I have to pay commission or management fees?

Accepted Answer

No! That's one of the major benefits of our Guaranteed Rent service. Unlike traditional letting agents who charge management fees (typically 10-15%), commission, and various other charges, we simply pay you one fixed monthly amount. There are no hidden fees, no deductions, and no surprise costs. What we agree is exactly what you get.

Question 4

Which areas do you cover?

Accepted Answer

We primarily serve landlords in South London and the surrounding areas. Our local expertise means we understand the market, have established relationships with trusted contractors, and can provide the best possible service. If your property is outside our usual coverage area, please still get in touch - we may be able to help.

Question 5

How do I get started?

Accepted Answer

Getting started is easy! Simply contact us via phone, email, or our contact form. We'll arrange a free property assessment where we'll evaluate your property and discuss your needs. Based on this, we'll provide you with a guaranteed rent quote. If you're happy to proceed, we'll prepare a straightforward contract with clear terms. Once signed, we take over and you start receiving your guaranteed monthly payments.

Question 6

What happens if a tenant damages my property?

Accepted Answer

You don't need to worry about this. Since we guarantee your rent and manage the property completely, we handle all aspects of tenant management including any damage. We conduct regular inspections to ensure your property is well-maintained, and we'll arrange for any necessary repairs using our trusted contractors. Your guaranteed rent payment continues unaffected.

Question 7

Will the guaranteed rent be less than market rent?

Accepted Answer

The guaranteed rent rate might appear slightly lower than the maximum market rent you could achieve. However, when you factor in void periods (which can be 1-3 months per year), management fees (10-15%), letting fees, missed payments, and maintenance costs, guaranteed rent often results in MORE income over a year. Plus, you get complete certainty and zero hassle.

Question 8

What types of properties do you accept?

Accepted Answer

We accept all types of residential properties including studios, flats, apartments, houses, and HMOs (Houses in Multiple Occupation). Whether your property is a small studio or a large family home, we can provide a guaranteed rent solution. Contact us to discuss your specific property.

Question 9

Can I end the contract early?

Accepted Answer

Our contracts are fixed-term agreements designed to provide stability for both parties. Early termination terms will be clearly outlined in your contract. We recommend discussing the contract length carefully before signing to ensure it aligns with your plans. If your circumstances change, we'll always try to find a reasonable solution.

Question 10

Do you handle property maintenance and repairs?

Accepted Answer

Yes, absolutely! This is a key part of our service. We handle all property maintenance, repairs, and contractor coordination. This includes emergency repairs, routine maintenance, gas safety certificates, electrical checks, and ensuring full compliance with landlord legislation. You don't have to lift a finger - we take care of everything.

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